The Cloud9 Experience
Elevating luxury travel through four pillars of excellence. Each service meticulously crafted to exceed the expectations of the world's most discerning travelers.
VIP Table Reservations
Access the impossible. Skip the lines at the world's most exclusive venues and hotspots.
Luxury Transportation
Arrive in style, depart in luxury. From private jets to helicopter transfers and premium vehicles.
Tailored Stays
Curated accommodations for the discerning traveler. Each stay perfectly matched to your preferences.
Exclusive Events
Unforgettable experiences, meticulously crafted. Private events that create lasting memories.
Global Destinations
Three extraordinary destinations where luxury meets authenticity. Each location handpicked for the discerning traveler seeking unparalleled experiences.
St Moritz
A winter fairytale in the Swiss Alps – frozen lakes, champagne snow, and world-class slopes. A true classic of discreet luxury where elegance, sport, and high society meet.
Explore St Moritz
Croatia
Crystal-clear Adriatic waters, island-hopping, and stylish coastal towns. Expect secluded coves, elegant marinas, great food, and a relaxed summer vibe with just the right touch of luxury.
Explore Croatia
Luxury Transportation & VIP Access
Seamless journeys and exclusive access. Every detail orchestrated to perfection for the ultimate luxury experience.
Transportation Services
Arrive and depart in unmatched style and comfort
VIP Transfers
Premium vehicles for up to 8 guests with seamless luxury journeys.
Helicopter Transfers
Swift aerial transport with breathtaking views and ultimate privacy.
Private Jet Services
Seamless luxury in the skies with personalized service to your paradise.
Luxury Water Taxi
Stylish transfers across crystal-clear waters with coastal views.
Premium Car Rentals
Exclusive vehicles with elegance, performance, and comfort.
VIP Access Services
Exclusive access to the world's most coveted experiences
Exclusive Table Reservations
VIP tables at Scorpios, Nammos, Zuma, and top venues worldwide.
Skip-the-Line Access
Direct access to exclusive clubs, restaurants, and events worldwide.
Private Events Coordination
Bespoke events from intimate gatherings to grand celebrations.
Personal Concierge Services
24/7 dedicated support for all your luxury travel needs.
Lifestyle Management
Complete curation from dining to exclusive shopping experiences.
Cloud9 Offers
Curated luxury services for the world's most discerning travelers
Itinerary
Make the most of a short stay without wasting time on research. This itinerary gives you a complete plan from dusk till dawn, combining beaches, restaurants, nightlife and time to breathe. We design it around your group size, style and budget so you only have to show up and enjoy.
What is included
- Custom daily program with hour by hour suggestions
- Restaurant and beach club recommendations with booking support
- Transfer and logistics guidance
- One round of adjustments after you review the plan
How it works
- You answer a short preferences form or quick call
- We build the itinerary and send it in PDF format
- You confirm and we secure the key bookings
Perfect for couples or friends visiting for a long weekend who want a smart plan without a full concierge package.
3-Days Itinerary
Make the most of a short stay without wasting time on research. This 3-day itinerary gives you a complete plan from arrival to departure, combining beaches, restaurants, nightlife and time to breathe. We design it around your group size, style and budget so you only have to show up and enjoy.
What is included
- Custom 3-day program with hour by hour suggestions
- Restaurant and beach club recommendations with booking support
- Transfer and logistics guidance
- One round of adjustments after you review the plan
How it works
- You answer a short preferences form or quick call
- We build the itinerary and send it in PDF or link format
- You confirm and we secure the key bookings
Perfect for couples or friends visiting for a long weekend who want a smart plan without a full concierge package.
Week of Luxury Itinerary
A full 7-day program for guests who want the complete luxury experience. We combine the island’s best villas or hotels, beach clubs, yacht day, fine dining and curated downtime. Every day is structured but not rigid so you keep freedom while knowing that everything important is reserved.
What is included
- Tailor made 7-day itinerary for your dates
- Suggestions for villa or hotel, plus booking support
- Beach clubs, restaurants and nightlife plan
- One yacht or boat day concept
- WhatsApp support before arrival for fine tuning
How it works
- Intro call to understand expectations and budget
- We design the week, including options where needed
- You approve, then we start confirming reservations
Perfect for high end travellers who want to feel like locals from day one and avoid any stress.
Ibiza Fine-dine & Clubs Itinerary
Four nights focused on the magic of Ibiza sunsets and its world famous nightlife. We plan the sequence of sunset spots, dinners and club nights so that your energy, sleeping rhythm and budget all make sense. The result is a trip that feels intense but not chaotic.
What is included
- 5-night sunset and nightlife itinerary
- Recommended restaurants and sunset locations
- Club and table suggestions according to your music taste
- Pre and post party recovery ideas
How it works
- You share dates, group size and preferred music style
- We build a night by night plan and send it for review
- Once approved, we help secure entry and reservations
Perfect for groups of friends who want a structured party trip without burning out on day two.
24/7 Personal Concierge Assistant
Some trips need more than a phone number. With our 24/7 Personal Concierge Assistant, you have a real person on the ground in Mykonos or Ibiza whose only job is to make your stay effortless.
Your concierge greets you on arrival, helps with check-in, coordinates luggage and transfers, and is physically present whenever needed – restaurant and club entries, yacht boarding, special events, shopping, hospitalities for VIP guests and more. Behind the scenes, they work with the wider Cloud 9 team to execute every request.
What is included
- Dedicated in-person concierge for the duration of your stay
- Welcome meet & greet and assistance with villa or hotel check-in
- Physical presence at key moments (arrivals, departures, parties, yacht days, important dinners)
- On-the-spot problem solving: changes in schedules, delays, special requests
- Coordination with drivers, villa staff, security, chefs and other suppliers
How it works
- Before arrival we agree dates, coverage hours and key priorities.
- Your concierge meets you in person on arrival and becomes your main point of contact.
- Throughout the stay they are available in person and by phone for anything you need, coordinating with our full back-office team.
Perfect for ultra-high-touch holidays, VIP guests, families or corporate groups who want a professional host on site rather than just a number to call.
Virtual Concierge Assistant
Our Virtual Concierge is your remote control centre before and during your stay. Instead of spending hours searching, calling and translating, you have a dedicated concierge on WhatsApp/phone who knows the islands, the venues and how things really work in high season.
We design your plan in advance and stay available throughout the trip for confirmations, changes and problem-solving – quietly coordinating with our on-ground team so everything feels seamless from a distance.
What is included
- Dedicated virtual concierge (WhatsApp/phone/email)
- Pre-arrival planning for restaurants, beach clubs, yachts, transfers and experiences
- Booking and confirmation of agreed reservations
- Real-time support for changes, delays and last-minute requests
- Local tips, recommended places and “what to do now” suggestions during your stay
Perfect for guests who want expert support and access to our network, but don’t need a concierge physically present with them.
Private Yacht Charter
Enjoy a private yacht cruise around Mykonos with a ready-made route that hits the island’s highlights in one day.
You will cruise along the shores of Mykonos, visit the island of Delos (view from the boat or stop, depending on conditions) and continue along the south coast of Mykonos for swimming and relaxing in beautiful bays.
As part of the experience, we can organise an optional party lunch stop at Spilia, the famous cave restaurant by the sea – a perfect combination of sea, music and food.
What is included
- Private yacht cruise in Mykonos (fixed route: Delos + south coast)
- Professional captain and crew
- Fuel for the agreed route
- Swim stops in selected bays on the south coast
- Reservation coordination for an optional party lunch at Spilia
- Basic drinks and towels on board (upgrades available on request)
- Coordination of transfers to and from the marina (if included in your package)
Perfect for groups of friends or couples who want a simple, clear, “this is the Mykonos yacht day” product without custom planning.
Personal shopper
Our Personal Shopper service is designed for clients who want the right items, fast, without wasting time browsing or dealing with logistics. Whether you need a complete holiday wardrobe, a statement piece for tonight, a luxury gift, or simply last-minute essentials, we curate, purchase, and deliver with discretion.
How it works
- Quick style intake: occasion, sizing, budget range, preferred brands, and delivery timing
- Curated selections: we send a short list of the best options (not endless choices)
- Purchase and delivery: we buy on your behalf and deliver to your villa, yacht, or hotel
- Returns and exchanges: handled smoothly when possible and requested
What we can source
- Resort wear and evening looks
- Accessories, bags, shoes, and jewelry (subject to availability)
- Gifts and special-occasion items
- Beach essentials and travel necessities
- Emergency replacements (lost luggage, forgotten items)
Why clients use it
- Saves hours of shopping and decision fatigue
- Access to trusted boutiques and reliable sourcing
- Fast turnaround for same-day or next-day needs
- Discreet handling and seamless delivery
Last-Minute VIP Reservations
Our Last-Minute VIP Reservations service is built for situations where timing is tight and availability is limited. Whether plans changed, opportunities appeared suddenly, or reservations were simply overlooked, we step in to secure access where it still matters.
This service is designed for clients who value solutions over explanations.
What we handle
- Restaurants: fully booked fine dining, sunset tables, chef’s tables
- Beach clubs: prime-day reservations, front-row sunbeds, peak-time access
- Nightlife: VIP tables, bottle service, guest lists
- Events: sold-out or invitation-only experiences (subject to availability)
How it works
- Fast intake: date, venue preference, group size, and budget range
- Direct negotiation: we leverage local relationships and real-time availability
- Clear confirmation: you receive the confirmed reservation or best alternative immediately
- On-site coordination: timing, arrival notes, and table details handled discreetly
Why this works
- Local, on-the-ground execution
- Priority access through established relationships
- No public booking platforms or waitlists
- Solutions even during peak season and high-demand nights
Important notes
Last-minute access is never guaranteed and depends on venue policies, timing, and demand. When access is possible, we act quickly and transparently to secure the best available option.
MINIMUM SPEND NOT INCLUDED.
This service is ideal for clients who need results, not explanations.
Curated Luxury Experiences
Join an exclusive community of discerning travelers who demand nothing less than perfection
Ocean Mastery
Exclusive access to the world's most luxurious superyachts with professional crew
Architectural Gems
Hand-selected properties in the world's most coveted destinations
VIP Access
Behind-the-scenes access to the world's most exclusive events and experiences
Trusted by Industry Leaders
Our members include executives, entrepreneurs, and celebrities worldwide
"Cloud9 transformed our company retreat into an unforgettable experience. The attention to detail and exclusive access exceeded all expectations."
"The level of service and exclusive experiences provided by Cloud9 are unmatched. They consistently deliver beyond what money can typically buy."
"Working with Cloud9 is like having a personal concierge for life's most precious moments. Absolutely impeccable service."